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|net2phone Unveils AI-Powered Solution That Can Determine a Customer's Sentiment
net2phone AI is designed to transform the way businesses communicate with AI-powered insights, coaching, and automated workflows.
"We are harnessing the power of generative AI to help businesses and contact centers drive immediate, quantifiable, and qualitative improvements in customer engagement and agent productivity," said Dan Leubitz, net2phone's VP of Product.
Key functionalities of the AI service include: Sentiment Analysis, Automated Recording and Transcription, Done-For-You Tasks, Written Summary, Coaching, Deep Analytics, and CRM Integration.
|New Industrial IoT Router Designed for 5G Connectivity and Edge Intelligence
Bressner Technology's new mobile router solution for Industrial IoT, Digi IX40, is now available as part of their network solutions portfolio. This state-of-the-art IoT router has been purpose-built to meet the demands of Industry 4.0, offering support for 5G connectivity and crucial edge intelligence for a wide range of use cases.
Digi IX40 enables seamless integration of multiple machines, wired or wireless, even in the most challenging environments. Additionally, it streamlines the integration of cloud-based OT services with IT to enhance complex operations and scale IT infrastructure.
|5G Mobile Wi-Fi Hotspot Provides Increased Internet Speed, Security, and Flexibility
SIMO has launched its Solis 5G Mobile Wi-Fi Hotspot. The Solis 5G Mobile Wi-Fi Hotspot provides increased internet speed, security, and flexibility available in 135+ countries worldwide.
The Hotspot offers revolutionized mobile data access through a virtual, multi-carrier network, so users can have fast and uninterrupted internet access anywhere, anytime. There are no SIMs or contracts required, and it provides access to the same coverage as the major carriers, so Solis 5G automatically connects to the strongest available signal.
|Managed Network Solution Protects Against Threats While Ensuring Productivity and Simplified Management
AireSpring now offers Fortinet's Managed SASE SD-Branch solution comprised of FortiGate Next Generation Firewall (NGFW) with SD-WAN, FortiAP Secure Wi-Fi Access Points, and FortiSwitch Secure Ethernet Switches.
The complete solution now includes fully integrated and Managed Wi-Fi access points and switches for users and infrastructure accessing the internet and cloud applications -- a necessity in today's business environment. With built-in security, intelligent application visibility and control, and streamlined compliance, Managed Fortinet SASE SD-Branch helps solve local connectivity challenges and Wi-Fi interference and congestion issues.
|New Mobile Calling App Supports Workers From Anywhere; No More Work Calls on Personal Phone
Momentum Technology has launched its new mobile app designed to make it easier and safer for people to work remotely or run their businesses from anywhere. The app, Call From Work, offers a wide range of features and tools to help remote workers stay connected, productive, and protected.
"Our goal with Call From Work is to give people the power to control who has access to them and when," said Amanda Pietrocola, CEO of Momentum Technology.
More workers are making calls on the go from their personal cell phones, making them easy targets for calls after work hours. In addition, many businesses use a landline phone number but do not have a way to mobilize it through a simple phone app, until now.
|All-in-One Private 5G Network Perfect for Small and Medium-Size Enterprises
ADLINK Technology and Ataya are offering a series of 5G solutions, including the MicroRAN all-in-one 5G private network.
MicroRAN, the all-in-one 5G private network solution aims to solve many problems faced by small and medium-size enterprises in building a 5G network, including high construction costs, complex network architecture, integration bottlenecks with existing Wi-Fi and wired devices, and network security management. Through the concept of Network as a Service, it integrates the network architecture to achieve a good end-to-end user experience, allowing enterprises to easily deploy and complete configuration of the 5G private network service.
ADLINK also offers a series of products to enhance the 5G solution's coverage, including the 5G MEC server, 5G uCPE, 5G RAN and 5G gateway, all of which play a key role in the digital transformation of enterprises.
|A New Threat Targeting Smart Manufacturing Systems -- and How to Stop It
The rise of smart manufacturing, or Industry 4.0, has seen a growing number of cyber threats in the industrial sector as an unintended consequence of OT/IT convergence. While merging OT and IT infrastructure achieves better efficiency and value creation, it also exposes traditionally isolated OT systems. Combining an ever-expanding threat landscape with manufacturing organizations' extremely low tolerance for downtime makes this a high-profile target for cyberattacks.
Connecting industrial networks to the Internet is necessary in order to enable remote control and administration of industrial machinery. When these traditionally isolated machines need to be connected to a centralized management system, using the same pattern to generate IP addresses for all machines can result in IP conflicts and may cause network downtime.
To defend against cyber threats, it is crucial for system integrators and industrial operators to futureproof their manufacturing networks with integrated industrial networking solutions and employ a defense-in-depth approach designed for OT engineers.
|New Partnership Improves Microsoft Teams Platform
Cloud Revolution has announced its partnership with Sippio, bringing a new level of telecommunication integration to Microsoft Teams Phone.
"This partnership allows our customers to leverage Sippio's telecom expertise within Microsoft Teams, fostering unified communications and streamlined collaboration," said Chad McGreanor, CEO and Co-Founder of Cloud Revolution
By integrating Sippio's services with Microsoft Teams Phone, customers can reap several benefits:
- Seamless Integration: Make and receive calls using Sippio's services directly within the Microsoft Teams interface, eliminating the need to switch between multiple applications or devices.
- Enhanced Collaboration: Enjoy a unified communications experience with voice, video, chat, and file-sharing capabilities integrated into a single platform, facilitating seamless connections among team members.
- Simplified Management: Easily oversee telecommunication services through the Microsoft Teams admin portal, including number assignment, call routing, and call analytics.
- Cost Savings: Consolidate communication tools into one platform, potentially reducing software and hardware costs while streamlining training and support needs.
|SymplyPRO Ethernet LTO Apliances Enable Acceleration and De-Centralization of Data Protection
Symply has launched a new range of cutting-edge LTO appliances with Ethernet connectivity that expands the SymplyPRO family. Designed for Ethernet-based and Hyper-converged environments including media & entertainment, enterprises and datacenters, the SymplyPRO Ethernet LTO appliances provide secure, shared access to LTO tape drives over a 10Gb Ethernet network.
By deploying the appliances on a network, organizations can reduce reliance on dedicated and expensive servers by dispersing and de-centralizing data protection tasks with readily available high-speed access to Linear Tape-Open (LTO) technology. SymplyPRO Ethernet LTO appliances provide a remarkable 20% performance increase over conventional SAS-connected LTO drives.
|3-in-1 Industrial Wireless Access Point/Bridge/Client Offers Faster Data Transmission, Secure Environment
Moxa Inc. has introduced its new AWK-4252A Series 3-in-1 industrial wireless Access Point/Bridge/Client optimized for faster data transmission speeds through the incorporation of IEEE 802.11ac technology resulting in aggregated data rates of up to 1.267 Gbps, or about three times faster than the 450 Mbps of 802.11n.
Moxa designed the AWK-4252A to comply with the most demanding industrial standards and approvals including operating temperature, power input voltage, surge, ESD, and vibration. These devices are suitable for building an IEC 62443-3-3 compliant security environment, resulting in lower development risk, time, and cost. The AWK-4252A can be powered via PoE to facilitate flexible, cost-effective deployments.
|Fusion of Materials Engineering and Artificial Intelligence to Redefine the Development of 6G Technology
Matmerize, Inc., a materials AI innovator, and Resonac Corporation have formed a partnership aimed at revolutionizing the landscape of 6G technology. Resonac will leverage the power of Matmerize's PolymRize™ AI software technology to accelerate the development of exceptional high-performance neat and composite materials for 6G technology and beyond.
In January 2023, Resonac Corporation announced plans to develop new semiconductor materials for 6G, the next-generation telecommunication system standard following 5G. With 6G set to be 100 times faster than 5G, new semiconductor materials are needed to substantially reduce the transmission loss associated with the increased communication speed.
To meet this requirement, Resonac will identify optimal materials with the required characteristics through computational and Artificial Intelligence (AI) methods. Where manual testing using traditional techniques would demand three months to assess a single materials combination, Matmerize's AI software, PolymRize™, reduces the time required to a single day and can evaluate up to 90 combinations within the same three-month span.