|net2phone Unveils AI-Powered Solution That Can Determine a Customer's Sentiment
net2phone AI is designed to transform the way businesses communicate with AI-powered insights, coaching, and automated workflows.
"We are harnessing the power of generative AI to help businesses and contact centers drive immediate, quantifiable, and qualitative improvements in customer engagement and agent productivity," said Dan Leubitz, net2phone's VP of Product.
Key functionalities of the AI service include: Sentiment Analysis, Automated Recording and Transcription, Done-For-You Tasks, Written Summary, Coaching, Deep Analytics, and CRM Integration.
|New Industrial IoT Router Designed for 5G Connectivity and Edge Intelligence
Bressner Technology's new mobile router solution for Industrial IoT, Digi IX40, is now available as part of their network solutions portfolio. This state-of-the-art IoT router has been purpose-built to meet the demands of Industry 4.0, offering support for 5G connectivity and crucial edge intelligence for a wide range of use cases.
Digi IX40 enables seamless integration of multiple machines, wired or wireless, even in the most challenging environments. Additionally, it streamlines the integration of cloud-based OT services with IT to enhance complex operations and scale IT infrastructure.
|5G Mobile Wi-Fi Hotspot Provides Increased Internet Speed, Security, and Flexibility
SIMO has launched its Solis 5G Mobile Wi-Fi Hotspot. The Solis 5G Mobile Wi-Fi Hotspot provides increased internet speed, security, and flexibility available in 135+ countries worldwide.
The Hotspot offers revolutionized mobile data access through a virtual, multi-carrier network, so users can have fast and uninterrupted internet access anywhere, anytime. There are no SIMs or contracts required, and it provides access to the same coverage as the major carriers, so Solis 5G automatically connects to the strongest available signal.
|Managed Network Solution Protects Against Threats While Ensuring Productivity and Simplified Management
AireSpring now offers Fortinet's Managed SASE SD-Branch solution comprised of FortiGate Next Generation Firewall (NGFW) with SD-WAN, FortiAP Secure Wi-Fi Access Points, and FortiSwitch Secure Ethernet Switches.
The complete solution now includes fully integrated and Managed Wi-Fi access points and switches for users and infrastructure accessing the internet and cloud applications -- a necessity in today's business environment. With built-in security, intelligent application visibility and control, and streamlined compliance, Managed Fortinet SASE SD-Branch helps solve local connectivity challenges and Wi-Fi interference and congestion issues.
|New Mobile Calling App Supports Workers From Anywhere; No More Work Calls on Personal Phone
Momentum Technology has launched its new mobile app designed to make it easier and safer for people to work remotely or run their businesses from anywhere. The app, Call From Work, offers a wide range of features and tools to help remote workers stay connected, productive, and protected.
"Our goal with Call From Work is to give people the power to control who has access to them and when," said Amanda Pietrocola, CEO of Momentum Technology.
More workers are making calls on the go from their personal cell phones, making them easy targets for calls after work hours. In addition, many businesses use a landline phone number but do not have a way to mobilize it through a simple phone app, until now.