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Features

March 2009


Trends

Phishing for Twitter security

The social networking site Twitter was hit by hackers recently, affecting the accounts of several high-profile celebrities, including Britney Spears, Bill O’Reilly and even then president-elect Barack Obama. The scam is worrisome for Twitter users, since many people use the same passwords across various online accounts that contain personal and financial information, such as Amazon.com, PayPal and Web e-mail accounts.

"Phishing is the oldest trick in the book," says Mary Landesman, ScanSafe’s Web security expert. "Someone sends a link that leads to a Web page asking for the user’s login credentials. It’s a completely avoidable breach of security.

"Never, ever enter your login credentials from a Web site accessed via a link received in e-mail, IM or Twitter," she adds. "While it must be embarrassing for the celebrities who were impacted, it should concern all citizens when the future president of the United States is among the victims."

Phishing is not the only security vulnerability on social networking sites like Twitter, Facebook and MySpace. ScanSafe recommends the following five tips to protect yourself on social networking sites.

Stop the virtual popularity contest. There is a trend among members of social networking sites to "friend" as many people as possible, even if they do not actually know them. The same goes for "following" and responding to unknown "tweets" on Twitter. Such "friending" provides opportunities for would-be attackers to spread worms and other viruses.

Do not go click happy. Regardless of whether you know the sender, never click on links received unexpectedly.

Be careful what you click for. If you do click a link that then requests you install something, do not install it. If you have a reason to believe a legitimate update is required, visit that vendor’s Web site directly and update from there.

Be cautious with your login information. Never log in to a site accessed via a link received in an e-mail, instant message or a social networking site. If you believe the login request is legitimate, visit the site as you normally would and log in via the normal interface.

Always sign out and log off. Users should log off of sites they are not actively using. It does require a bit more discipline, since they will need to remember to sign out and will have to sign back in each time they wish to use the site. By taking this extra step, however, users will not only be enhancing their own security, but the security of their legitimate friends, as well.


The rising cost of telecom

The use of telecommunications services has been growing, but budgets have not substantially increased–largely due to falling prices of legacy services and the availability of less-expensive new services like MPLS and Ethernet. Those days are over, however, according to Forrester Research’s Lisa Pierce, who says the cost of using U.S. telecommunications services is rising.

To limit the effect of these immediate cost concerns, she suggests:

Use leased equipment or managed/hosted services. Current economic conditions may limit the ability to obtain credit to fund large capital expenditure projects, such as implementing an IP PBX solution companywide.

Other pay-as-you-go alternatives include using managed services that combine telecom implementation, monitoring and management capabilities with amortized expenses, or hosted services that go even further by essentially sharing the CAPEX between multiple enterprises.

Decrease travel and increase use of videoconferencing. Although many enterprises still use ISDN teleconferencing equipment, Pierce says more than 30 percent have already turned to IP videoconferencing systems and services. "Advancements in quality across both high-end systems like HP’s Halo and Cisco’s TelePresence and more affordable systems like Microsoft’s RoundTable will significantly improve conferencing experiences," she says.

Implement a SaaS solution. Pierce says most companies can benefit from implementing strong telecom expense and inventory management (TEIM) practices for both landline and wireless services and equipment. Many companies consider TEIM solutions to be pricey, however, although a growing number of TEIM companies are implementing hosted solutions, which can help save some expense.


SMBs weigh security purchases

Small and midsize businesses (SMBs) are aligning their own concerns with key security threats this year, and spending where it hurts, according to research conducted by Chadwick Martin Bailey. Among the findings:

Companies are focusing security spending on the most important and likely threats to their businesses. IT professionals identified the least-critical threats, and lowest budget priorities, to most SMBs as: storage encryption, security solutions for teleworkers and networking/unified threat management.

E-mail-borne threats, such as viruses, worms and Trojan horses, are a top concern for IT professionals (60 percent), who also expect these threats to affect their businesses in 2009 (54 percent). Spending for 2009 will be focused around antivirus solutions, with 60 percent of SMBs stating it was a top IT security budget priority.

Other top concerns include: employees inadvertently downloading malware from public Web sites (51 percent), lost/stolen mobile devices (44 percent) and insider attacks (21 percent).

When SMBs are asked what security vendors could improve upon, the integration of product offerings (25 percent), implementation/integration with existing network infrastructure (14 percent) and less network performance degradation (14 percent) were all top priorities.


Short takes

Wireless football

ADC’s InterReach Fusion in-building cellular solution has been deployed at Tampa’s 65,000-seat Raymond James Stadium to support mobile services for capacity crowds at football games and other events. The system will provide coverage throughout the stadium, including the inner bowl, all seating levels, luxury boxes, offices and locker rooms, and the stadium parking area. The stadium operators wanted to ensure that cellular services were up to the job of handling as many as 10,000 to 15,000 simultaneous calls. The ADC system was chosen because it delivers high performance throughout the coverage area, and includes 19 main hubs, 23 expansion hubs and 109 remote antenna units. The wireless signal is distributed and reproduced at full power through each antenna location.

Secure e-mail

The University of Rochester (N.Y.) Medical Center (URMC) has selected Voltage Security’s SecureMail to ease and protect e-mail communications between employees, customers and partners. The agreement includes 15,000 licenses for a fully managed hosted solution that provides URMC users with on-demand access to encrypted e-mails, files and documents. "We needed a scalable solution that was easy for URMC employees, including doctors and healthcare providers, as well as patients, payors and other providers," says Chip Nimick, project director, information security, URMC.


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