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Features

February 2009


Virtualization

Maximize virtualization ROI

Lens maker sees savings with consolidation solution.

 
A further benefit of virtualization is the ability to perform infrastructure maintenance on an as-needed basis, regardless of time of day.

Based on previous experience, Steve Baxter, director of regional IT for Americas for CooperVision, knew that elements of virtualization within select development and production environments could be the answer to address the rapid growth of the company.

"Our growth, externally as well as internally, was massive," he says. "That included the sheer number of servers brought into the environments, including six major enterprise-level applications brought online in just the past two years alone. The key challenge remained finding the best way to reconcile our business growth within the physical limits presented by our current infrastructure."

CooperVision, a unit of The Cooper Companies, is one of the world’s leading manufacturers of soft contact lenses. To meet the growth challenge, Baxter decided to use services from VIRTERA to assess the company’s infrastructure, and recommend and install virtualization solutions.

"We arranged with VIRTERA to perform, in cooperation with VMware, a 30-day assessment of our server farm and provide a report that showed the utilization of our servers and the cost benefits accrued from virtualizing," says Baxter. Leveraging
VIRTERA’s vendor-agnostic Virtual Operations Framework (VOF), the assessment showed that many of the company’s systems had a 7 percent utilization rate across all servers and were candidates for consolidation.

"The report grouped likely servers that could benefit from being virtualized, at a ratio of approximately 14:1," explains Baxter. "While that was impressive, the larger justification was the ability to translate, using that formula, how much we could save over a three-year period in maintenance and total cost of ownership."

According to Baxter, the benefits of moving from a largely physical environment to a hybrid, physical-virtual one include: increased operational efficiency; reduced hardware, power and real estate;reduced downtime, both planned and unplanned; accelerated software testing and development; and support for growth of remote offices.

"With VIRTERA’s support, we selected a group of servers to virtualize. We then purchased the actual solution through VIRTERA, contracted their consulting services and worked closely with them on design and implementation, including storage," says Baxter.

Additional servers unnecessary

VIRTERA also worked closely with Baxter and his team to bring up the initial clusters, as well as help to virtualize the first dozen boxes–not only newly purchased servers, but also moving existing servers from physical to virtual environments using the VMware Physical to Virtual (P2V) tool.

Baxter initially targeted approximately 30 existing servers to be migrated into the virtual environment. As the initial phase was being rolled out, a request for an additional 30 servers to support several new applications associated with company integration was received. Based on the progress that was already being achieved, Baxter quickly put the brakes on ordering additional servers.

"We needed to look at virtualizing our existing servers and seeing what we had gained in terms of availability and performance before we purchased any additional hardware," he explains.

"We already had enough horsepower in house, based on the consolidation that was underway," Baxter adds. "In a sense, that’s why we did the virtualization in the first place, to gain control and visibility into our server inventory before we made any further capital investment."

A further benefit of virtualization, as Baxter discovered, is the ability to perform infrastructure maintenance on an as-needed basis, regardless of time of day.

"One of our biggest initiatives is minimizing downtime. Being in 28 countries, we are a 24/7 shop. As a result, there really are no maintenance windows," he says. "We recently upgraded to VMware 3.05. Now we can complete maintenance efforts during normal working hours with minimal downtime."

VIRTERA also helped Cooper-Vision’s storage needs by taking the lead with the company’s primary vendors, EMC and VMware. Additionally, VIRTERA consulted with Baxter and CooperVision to migrate a host of applications from physical to virtual environments, including: financial, order entry, SOX compliance, enterprise resource planning, forecasting and planning systems.

"Anything that we can possibly integrate into the virtual environment we have," says Baxter. "We’ve even gone so far as if a server or box isn’t really a good candidate for virtualization, we still maintain a one-to-one relationship from our ESX (VMware server) to virtual server just to gain the benefits of having the system virtualized and being able to recover it on demand."

Significant benefits

A year into the virtualization initiative, Baxter has realized a host of benefits.

"At this point, we have a little over 100 servers virtualized, with an additional 100 in queue for future migration. We also have several fairly mature clusters that are running both types of servers, as well as approximately 250 virtual desktops," says Baxter. "As we look out over the next 12 to 18 months, as we’ve built this clustered environment, we are beginning to ask how we could leverage it for disaster-recovery purposes."

Baxter says CooperVision also is planning to host approximately 200 virtual desktops based in upstate New York for the benefit and use of the company’s Asian sales offices.

According to Baxter, the ability to retain greater visibility and control over bandwidth was a benefit that stood out, "Historically, if we needed to add RAM to a server, it was an elongated seven-step process. Now, we are able to accomplish this process in just 15 minutes. The RAM is ‘virtually’ available, and all we have to do is reallocate it and give the box a quick reboot."

As for the ROI realized from making this internal transition, Baxter says his savings will only increase. "Taking into consideration what we’re saving on cooling, UPS power, administration, ongoing maintenance and newfound agility, our real savings, over three years, could well approach or even exceed one million dollars,"
he says.

For more information (click here)


Endpoint virtualization rising

by Brad Rowland

In a typical organization, managing the use of a vast array of different endpoint devices can cause IT administrator headaches and cost the organization real dollars–not only in the resources expended by the IT team trying to solve compatibility issues, but also in the lost productivity of users having to cope with less-than-optimal computing environments until the issues between their devices and the organization’s applications are resolved.

For example, more than a quarter of the respondents in a recent survey said at least 40 percent of their organizations’ IT resources are spent on managing operating system and application delivery to endpoint devices. Another 31 percent said their organizations spend at least 21 percent of their IT resources tracking software licenses for endpoint devices. Both of these are issues that endpoint virtualization excels at simplifying and reducing associated costs.

Endpoint virtualization technology can separate valuable information from the operating system and applications, so that managing the myriad of virtual endpoint devices becomes easier, and thus less expensive.

A major concern of many would-be endpoint virtualization adopters has traditionally involved the incapability of the associated supporting technologies. Network reliability and bandwidth both directly influence how effective endpoint virtualization can be within an organization.

The industry has improved in this area significantly in the last five to six years, and the cost of these supporting technologies has also been driven down. The behind-the-scenes technologies needed to ensure positive ROI from implementing endpoint virtualization are approaching the level many IT administrators view as acceptable. Major endpoint virtualization vendors also are realizing the need for a standards-based approach to accomplishing the many IT chores endpoint virtualization is tasked with.

One of the overall goals of endpoint virtualization is to simplify IT management. The problem is that most management solutions on the market are only capable of managing traditional or virtual environments, but not both. In order to effectively manage their infrastructures, IT administrators who have implemented endpoint virtualization have to use a medley of tools to keep all the environments in their infrastructure–traditional, virtual and hybrid–in check.

A solution to this issue would be to have multiple tools from the same vendor using multiple methods to manage all possible environments; another solution would be one tool that uses multiple management methods or one solution that uses one method to manage all possible environments. This final obstacle is proving to be the most formidable one in the path of greater endpoint virtualization enterprise penetration.

Brad Rowland is director of enterprise marketing, endpoint virtualization, Symantec, Cupertino, Calif.

For more information (click here)


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