Viewpoint
Not very social
Fifteen years ago, they were called bulletin
boards. Judged by today's technologies, they
were pretty clunky. You typed questions or
information in a few fields and waited (and
hoped) for a response. They were the
Internet's first "social networks."
Today, of course, when the topic of
social networks comes up, Facebook, MySpace,
YouTube and LinkedIn come to mind. Social
networks, however, can take on shapes
different from these more consumer -
oriented sites - as intranets, for example.
Intranets are fairly simple to set up and
maintain, and can improve employee
productivity and idea implementation.
Forrester Research estimates that social
networking will be a huge priority for
organizations, part of a $4.6 billion Web
2.0 industry by 2013, with social networks
making up nearly $2 billion of that amount.
How much of that, however, will involve
consumer social networking sites versus
intranet social networking?
Forrester predicts there will be a lot of
intra-company networking tools (e.g.,
corporate directories or internal forums),
as well as more interactive varieties of
technical support. The biggest adopters of
social networking are expected to be large
companies; smaller businesses, meanwhile,
are more skeptical.
While intranets seem to be a logical
adaptation of social networking, allowing
employees unfettered access to consumer
social networking sites does not seem to be
as big a concern among enterprises as one
would think, given the security and
productivity issues involved. According to
an evaluation of businesses using Barracuda
Networks' Web Filters product, only 50
percent of organizations are blocking
MySpace or Facebook.
Of those organizations that do block
these sites, 70 percent do so for virus or
spyware prevention; 52 percent restrict Web
surfing due to employee productivity drain.
This year, however, 65 percent of businesses
surveyed by Barracuda say they will restrict
Web surfing, up 23 percent. Companies also
cite bandwidth concerns (36 percent) and
liability issues (28 percent) as additional
reasons to cut into employee Web surfing.
There seem to be many companies, however,
that are waiting for bad things to happen
before they implement Web surfing controls.
Much the same way they did regarding network
security and customer data protection. And
much the same way they did before blocking
porn. After all, these aren't bulletin
boards we're talking about.

kanderberg@comnews.com