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Features

November 2008


Network Performance

University switches IPS

Campus-wide network overhaul replaces aging switching and security systems.

 
“We wanted a high-availability infrastructure that would support data, voice and video applications, new IP services and a wireless canopy.”

Howard University–a research-oriented college in Washington, D.C.–has a propensity for embracing new technology. The 140-year-old private university was a higher education leader with its campus-wide FDDI network and distributed Internet connections in 1992 (HUNet1). Its innovation continued with the adoption of the Mosaic browser in 1994 and dormitory Ethernet multimedia connectivity in 1999 (HUNet2).

By 2003, Howard was ready for widespread campus technology that would enable a collaborative culture and navigate the university past a period of frequent network failures and islands of LANs. The network connected 72 buildings on the main campus and eight off-site buildings, and it had evolved into a mismatched jumble of components. The university’s campus-wide fiber-optic network, Internet connections, and Microsoft Outlook and Exchange Server e-mail system availability often were unreliable; in response, academic departments and students set up their own LANs and wireless access points. A shortage of campus network storage limited e-mail accounts to 25 MB.

Howard’s network was also vulnerable to security attacks–more than 90 percent of them caused by student’s peer-to-peer downloads and internal hackers who exploited an outdated, unsupported Microsoft Exchange environment. Network authentication was also based on software that was two generations behind current corporate standards.

Howard chose advanced 3Com security and switching solutions to increase the availability of networked applications, reduce complexity and associated cost, and produce fast return on investment. Within two weeks of the 3Com intrusion-prevention system (IPS) deployment, the network’s performance and availability improved dramatically, according to John Shettel, HUNet3 project manager.

The university needed to recalibrate the network and the user community’s expectations to a higher level. The value proposition of the new network would need to align with the University Presidents’ Strategic Framework for Action (SFA) planning document, and be the technology catalyst for realizing SFA business and academic objectives, including:

  • Provide a network able to support secure high-end research projects.
  • Realize ubiquitous connectivity through a campus-wide wireless canopy.
  • Increase collaboration and linkages with other universities.
  • Join the Internet2 Consortium.
  • Conduct more administrative and student support operations over the Internet.

"We must begin to see the campus network as a strategic thread in the fabric of teaching and learning," Shettel says. "The network infrastructure must be a platform for university-wide collaboration such as messaging, conferencing and document sharing among communities of interest."

Three community needs

Each of these communities–including students, teaching assistants, faculty and staff, as well as external members–has its individual network requirements. Researchers, for example, need support for inter-university collaboration, management of intellectual property rights, and network applications for astronomy, biology, engineering, pharmacy, physics and other research.

"Even though a researcher, administrative staff person and history student may all be physically at the same location, the network has to provide the researcher with much more bandwidth," says Tyrone Boyd, associate director of network services.

Howard’s 11,000 students need secure, high-availability network connections, whether they are in a classroom, computer lab or residence hall. Because students come to school each year with their own communications and computing devices, applications and Internet accounts, the university network must integrate them, secure the students’ connections and prevent access to unauthorized resources. The university’s existing network security system–based on firewalls and device-identity access–had been vulnerable for years; illegal downloading and file sharing were rampant.

To increase productivity, staff required the support of high-availability connections for networked applications. Howard particularly wanted enough network capacity to replace its old enterprise resource planning software with enterprise resource planning (ERP) applications that are Web-based and network-centric.

"We wanted a consolidated, high-availability campus network infrastructure that would support data, voice and video applications, new IP services and a wireless canopy," says Boyd. "It would have to create a secure environment, using technologies such as role-based access. It would take advantage of our existing systems, such as SONET. And we placed a premium on the cost of ownership, operational flexibility and simplicity."

After reviewing industry analysts’ reports and evaluating the best network practices being used by other leading universities and financial services enterprises, Howard selected 3Com switching and security solutions.

To achieve HUNet3’s mission, Siemens designed a multi-tiered infrastructure: a fiber-optic dense wavelength-division multiplexing backbone; SONET ring core; a gigabit and 10-gigabit core; distributed LANs for applications access; a wireless canopy with 3,000 access points; and centralized management of the network and its security core.

Two-phase deployment

The company was able to use network solutions from a variety of vendors, including products from Siemens, ADVA, EMC, Juniper, Microsoft, Voyence and 3Com. The interoperable, standards-based 3Com solutions featured intrusion-prevention systems and core, distribution and access layer switches.

"We chose 3Com switches and security for three major reasons: total cost of ownership, enterprise reference architectures and 3Com proven service and support," Boyd says.

The deployment occurred in two phases, the first focusing on the network core and the second on the network edge. Phase one included redesigning and upgrading six core sites’ existing fiber connections, routers, switches and security systems to increase capacity and improve resiliency and control; connecting strategic locations to support mission-critical applications; and improving network connectivity in four buildings that account for substantial ERP data and communications loads on the existing network.

During phase one, the old and new networks ran in parallel from the data center. Phase two would complete the new network infrastructure, cut it over to connect Howard’s remaining 74 sites, complete the migration of ERP application servers and Microsoft identity management and collaboration applications, install the EMC storage network, and build the wireless canopy.

In phase one, the university installed the IPSs and two 3Com TippingPoint Security Management System servers in the data center, using a resilient configuration on existing fiber-core segments. Monitoring of the first week’s traffic through the IPS revealed more than one million denial-of-service (DoS) attacks thwarted.

When students returned to school for the spring semester, the IPSs blocked them from using peer-to-peer connections to illegally download music. Howard had received 604 complaints from the Recording Industry Association of America during the 2005-2006 academic year. After the IPS deployment, it received just three.

DoS and buffer overflow attacks stopped, but the inspection process did not degrade network performance. "The 3Com IPS eliminated malware, which immediately increased the whole campus network’s uptime and availability," says Boyd.

The IPS also showed the IT team what devices were on the network, and when devices were removed or added. "We’re no longer blindsided by someone installing an access point in their office," says Boyd. "Now there’s accountability."

The university had not planned to deploy the IPSs until the end of phase one, but changed course. "Seeing the powerful effects within just two weeks, we brought the investment forward and deployed the IPSs on the entire legacy network," says Shettel. Ten TippingPoint 2400E IPSs were installed in resilient formats on segments coming into the other five core sites, preventing threats before they hit the core.

One-vendor approach

As part of the network design, Siemens recommended Howard emphasize high availability and scalability, and standardize its switching infrastructure on one vendor. The university needed the flexibility to adjust and upgrade its network to proactively address users’ needs, and to have the bandwidth and performance to carry the traffic from emerging applications–without forklift upgrades. Siemens recommended that Howard standardize on a 3Com switching infrastructure.

Fourteen 3Com Switch 8800 modular switches–four in the data center and two in each of the other five core sites–were deployed in phase one to establish resilient 10-gigabit switch connections in a full mesh network. The 1.4-Tbps switch features dual load-sharing switch fabrics that add resiliency while doubling switch performance.

For resilient distributed switching, approximately 20 stackable 3Com 5500G Layer 2/3/4 gigabit switches were deployed in the core, with about 100 more placed in other campus buildings during phase two. The scalable switch includes advanced security features and uses 3Com XRN technology to provide resiliency and single-entity management control of up to 448 stacked Gigabit Ethernet ports. Advanced Layer 3 routing–including OSPF, PIM-SM, PIM-DM and RIP v1/v2–helps deliver optimal performance.

For secure, high-performance 10/100-Mbps access layer (wire closet aggregation) switching, about 75 3Com 5500 switches were deployed in the initial ERP buildings; hundreds more will be deployed during phase two to the remaining buildings. The stackable switch includes dynamic Layer 3 routing, rate-limiting features and Layer 2/3/4 quality of service for voice, data and video applications.

When phase one deployments are complete, the IT team will assume day-to-day control, facilitated by a single operating system for all the 3Com switches and use of a single 3Com Enterprise Management Suite SNMP platform for edge-to-core visibility and control.

"It takes us less than 90 minutes to deploy a TippingPoint IPS," says Boyd. "And each time 3Com releases a new Digital Vaccine, we instantly install it. Even without using the auto-update, it takes only a few minutes." The servers offer Howard centralized, comprehensive, yet simplified monitoring, configuration, diagnostic and reporting capabilities for all its IPS devices.

For more information (click here)


Technology secures border

Linking the two sides of the Niagara Falls region, the Niagara Falls Bridge Commission (NFBC) is a joint U.S. and Canadian agency that owns and operates three bridges that traverse the Niagara River. The organization is charged with keeping the Niagara Falls bridges safe and ensuring that traffic flows efficiently and unhindered between the two countries.

Network security and traffic management functions are overseen remotely from NFBC’s operations center at the agency’s administrative headquarters in Lewiston, N.Y. From this center, NFBC management and staff analyze information streaming in from 160 video cameras, 96 access-control points and six U.S./Canadian customs plazas distributed along the bridges.

Due to the critical nature of maintaining unimpeded traffic along the U.S.-Canadian border crossings, NFBC required a converged network and security solution to automate consolidation and interpretation of a wide array of disparate data sources, such as switch/router interface logs, user activities, network traffic statistics, log-in/log-out logs, host behaviors and other systems.

The goal of this communications and security solution was to cost-effectively automate once-manual correlation efforts in order to reduce the time to resolution of both network and security incidents. "We needed a network infrastructure capable of supporting our intensive environment, but we also wanted a network behavior-analysis solution that would allow us to view information about that network more efficiently," explains Dave Woods, manager of IT.

With a 10-Gigabit Ethernet network with more than 500 nodes across seven locations, the NFBC found that network management was taking up more time and becoming more complex. As the network grew, network and host behavior anomalies became harder to detect. The agency needed a solution to ensure that its network securely supported its high performance requirements.

Foundry Network’s converged network solution and Lancope’s StealthWatch Network Behavior Analysis (NBA) software met each of NFBC’s requirements. Foundry’s networking and wireless hardware transports on-demand data, voice and video throughout the agency’s operations. Lancope’s StealthWatch System integrates security awareness with Foundry’s network infrastructure to reduce network risks and maximize network availability. This joint solution identifies, prioritizes, mitigates and resolves critical network and security incidents and threats, regardless of signature availability.

The joint solution includes: Foundry’s sFlow-capable BigIron RX backbone switches, sFlow-capable FastIron family of power-over-Ethernet (PoE) switches, IronPoint Mobility Series and IronView Network Manager (INM); and Lancope’s StealthWatch Xe for sFlow to collect and analyze Foundry-sourced raw sFlow data, StealthWatch Identity-1000 IP-to-ID appliance to track user behavior, and StealthWatch Management Console to correlate network and security activity across critical segments of NFBC’s network.

"Our Foundry network has delivered solid performance and reliability for the agency since day one," says Woods. "The Lancope solution complements our investment in Foundry by adding the visibility we need into the network to ensure we continue to meet our complex networking needs moving forward."

StealthWatch provides immediate notification of security issues, helpful troubleshooting data, and detailed insight into network, host and user problems. NFBC uses StealthWatch as a monitoring and troubleshooting solution that detects and identifies problems with network users. It also allows NFBC to keep track of transient hosts, outside users and contractors dialing into the network, and inside contractors plugging in laptops or other devices.

From within the operations center, management and staff are able to analyze the information from numerous PoE IP video and CCTV cameras and secure wireless access points placed at strategic locations along the bridges, as well as at the U.S. and Canadian customs plazas and the NFBC’s headquarters. The information from the cameras is sent through Foundry’s network infrastructure and is used to monitor traffic in each lane, and locate traffic accidents and any unusual activities or incidents remotely.

For more information (click here)


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