Managed Desktop Service provides problem management for hardware repair, desk-side problem diagnosis for operating systems and software applications, and assistance with installations, moves, adds and changes. Additional managed services offered can be packaged to include hardware imaging and deployment, asset management, asset recovery, and software deployment. Security features include patch management and upgrades, operating systems upgrades, and antivirus updates and antispyware.

Verizon Business
www.rsleads.com/612cn-332

Network simulator

The VE Network Appliance STN model includes new features that support enterprise-scale voice over IP (VoIP) solutions. The appliance creates an exact replica of any production network environment in a pre-production environment. Users can fully assess VoIP platform performance and call quality, as well as any enterprise application or service, under current and future real-world conditionsâ€“before rollout into production. The appliance is a high-end network simulator that functions as a bridge, switch or router, and alters the speed at which network traffic flows across the LAN, exposing data packets to the same conditions and network impairments to which they would be subjected on the WAN. Users can directly connect actual VoIP phones to the appliance and hear how voice calls will sound over an existing or projected production network.

Shunra Software
www.rsleads.com/612cn-308

Console switch

Console Switches with Virtual Media ease management of datacenters, providing both local and remote access to a variety of devices from inside and outside the data center. The switches require no software be installed on the target servers. Administrators can remotely access KVM functions for day-to-day management, as well as map a drive on their workstation to target servers to perform application and OS upgrades, firmware upgrades or installations. Multiple levels of encryption and authentication ensure enterprise-wide security. With three-level tiering, up to 4,096 servers can be managed. Improved video compression provides superior remote video performance rivaling local access. Increased distances between the console switches and interface adapters allow for more flexible configurations. Intuitive and customizable client software allows all KVM functions to be handled remotely from anywhere on the LAN or WAN. Keyboard, mouse and video can be encrypted using one of three different methodsâ€“128-bit SSL, DES or DES3.

HP
www.rsleads.com/612cn-310

Filtering software

Network Composer Version 7 provides computer and network security by giving companies control and visibility of their Internet connection. The solution includes such features as application shaping, spyware blocking, antivirus, P2P blocking, Web filtering, and the ability to record IM conversations and get advanced reporting. Along with anonymous proxy blocking and policy management, Version 7 has easier navigation and gives network administrators control over their Internet data stream. Administrators can block the usage of anonymous proxy sites that are often used to bypass safeguards. With visibility and control over all HTTP traffic, administrators can enforce a blanket policy for all users or restrict some groups while allowing others open access to anonymous proxies.

Cymphonix
www.rsleads.com/612cn-313

Device management

Enterprise View Version 2.1 allows users the ability to manage multiple Sentry cabinet power distribution units in multiple data centers all at once. It also provides a central location where all alarms can be viewed and logged for reporting, e-mail or SNMP trap notifications. Device management is accomplished via a secure Web interface that allows the user to import images for an accurate physical representation of the data center. Users can drill down from a global view to the rack level to see the physical location of all of the equipment. New features include thermographic mapping, which shows a visual depiction of all the hot spots in the data center. Enterprise View 2.1 also allows tracking of all the maintenance done on the devices and even notifies you when scheduled maintenance is overdue.

Server Technology
www.rsleads.com/612cn-316

KVM switch

The Model 4875 Remotely Controllable KVM A/B Switch allows access to two servers from a single set of KVM devices. The switch position can be controlled manually from the front panel pushbutton, or remotely by a simple contact closure connected to the RJ-45 remote port. Remote switching can be achieved by connecting to any of three optional remote units. Switch position status is displayed by the front panel LEDs.

Electro Standards Laboratories
www.rsleads.com/612cn-318