Cut telecom costs without cutting services
The VeraSMART Communications Management Suite provides centralized data management and workflow automation for telecom sourcing, ordering and provisioning, inventory, invoice, usage, and dispute management. It enables and enforces Telecom Expense Management (TEM) best practices to help you control and reduce your telecom costs without reducing services or capabilities. VeraSMART helps:
- Control telecom usage and spend
- Automate invoice processing to eliminate overpayments and late payment penalties
- Drive long-term savings with telecom process lifecycle management
- Rein in and control wireless spend
VeraSMART features the MySMART portal, a configurable Web interface that gives each user in the enterprise – based on assigned roles and authorizations – access to the VeraSMART features they need to track, manage, and reduce telecom spend. - Veramark Technologies, Inc.
For more information
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SIP-to-cellular gateway
MultiVOIP GSM MVPGSM-2 lets users route voice calls
between cellular GSM and SIP-based VoIP networks. A backup connection to
remote VoIP sites is also provided in case of external Internet failure.
There are two ports for communicating over a SIP-to-cellular connection and
one Ethernet interface for connecting to the IP network. Calls can originate
or terminate from an IP PBX handset, PSTN line or cell phone.
- Multi-Tech Systems
For more information
(click here)
Networking/security gateways
In
addition to offering firewall services, the Juniper Networks SRX 5600
and 5800 dynamic services gateways deliver key services, such as an
intrusion-prevention system, distributed denial-of-service protection, network
address translation, dynamic routing and quality of service. Additional services
can be enabled, with no additional licenses required. The SRX 5800 can support
more than 120 Gbps of stateful firewall and up to 30 Gbps of IPS, as well as
350,000 connections per second. Each deployment of SRX devices can be tailored
to the specific network requirements, enabling the SRX 5800 to be configured to
support more than 400-Gbps interfaces, with choices of Gigabit Ethernet or
10-Gigabit Ethernet ports. The SRX 5600 can support up to 60-Gbps stateful
firewall and 15-Gbps IPS. - Juniper Networks
For more information
(click here)
Computer room cooling
Available in upflow and downflow configurations, the Liebert CW
chilled water-based computer room air conditioner (CRAC) delivers precision
cooling and humidity control matched to the needs of the data center equipment.
Cooling capacities are available up to 181 kW, and the unit uses the building’s
existing chilled water supply as a cooling source. Larger downflow models are
available with optional energy-efficient EC plug fans, while all versions are
offered with optional variable-speed drive fans. The Liebert CW CRAC features
the Liebert iCOM control system that enables multiple units to communicate and
operate as a system to provide maximum control of temperature and humidity
across a room, while optimizing the efficiency of the entire cooling system. -
Emerson Network Power
For more information
(click here)
Optical time-domain reflectometer
The
Noyes M650 OTDR is a compact, QUAD OTDR with an integrated
visual fault locator (VFL, 650 nm), optical power meter, and a large
transflective touch screen display, suitable for both indoor and outdoor
operation. With short dead zone and intermediate-range specifications, the M650
is meant for tier 2 testing of premises networks. The M650 OTDR supports full
auto, expert/manual and real-time test modes, precision event analysis,
dual-wavelength testing, rich file naming, and an intuitive job setup
functionality. In addition to OTDR event analysis, pass/fail acceptance values
can be set to alert the test operator of failing or marginal events. Thousands
of test results may be stored internally for transfer to a computer via a USB
cable or a standard USB drive. - AFL Telecommunications
For more information
(click here)
Remote network monitoring
The Tiger Access Managed Services Platform, a family of
integrated hardware and software solutions, enables IT administrators to
remotely and securely monitor and manage networks through a Web browser. The
platform can support comprehensive asset management through hardware and
software audits, and can keep networks operating at optimal performance by
automatically deploying firmware updates to managed network devices and
conducting patch management on client PCs. The products include network device
monitoring, auditing and reporting, and provide administrators with real-time
user-defined alerts, including equipment status and discovery of new devices on
the network. - SMC Networks
For more information
(click here)
SIP-to-cellular gateway
MultiVOIP GSM MVPGSM-2 lets users route voice calls
between cellular GSM and SIP-based VoIP networks. A backup connection to
remote VoIP sites is also provided in case of external Internet failure.
There are two ports for communicating over a SIP-to-cellular connection and
one Ethernet interface for connecting to the IP network. Calls can originate
or terminate from an IP PBX handset, PSTN line or cell phone.
- Multi-Tech Systems
For more information
(click here)
Smart phone
The
BlackBerry Curve 8900 is a thin, lightweight smart phone with a
full QWERTY keyboard. Features include a 2.4”, 480 x 360-pixel,
light-sensing display; 3.2-MP camera with auto focus, digital zoom, flash,
image stabilization and video recording; built-in GPS and Wi-Fi (802.11
b/g); 512-MHz next-generation processor; quad-band EDGE support; music
player; 3.5-mm stereo headset jack and headset; hot-swappable microSD/SDHC
memory card slot with a 256-MB card inserted; and an expandable memory slot
for up to 16 GB of storage. - Research In Motion
For more information
(click here)
Softphone plug in
Bria for Microsoft Outlook integrates softphone
technology into Microsoft Outlook, providing all-in-one access to VoIP and
personal information manager services. Appearing as part of Outlook’s
toolbar, the solution has a non-intrusive VoIP interface that does not
infringe on workspace real estate. The SIP-based plug-in provides VoIP
features, such as screen pops, call-handling options, click-to-dial
functionality and the ability to manage multiple simultaneous calls.
- CounterPath Solutions
For more information
(click here)
Contact center solution
OpenScape Contact Center facilitates the deployment of
virtualized contact center capabilities, while leveraging existing investments
and skill sets. Hosted as a secure multitenant platform on one enterprise server
or managed services server, the virtualized solution includes prepackaged
modules that enable added functionalities on the same platform whenever needed.
Up to 1,500 active agents can be supported by a single server, across multiple
business entities, each with separate administration/security, design/routing
and monitoring/reporting.- Siemens
For more information
(click here)
Touch-based smart phone
The
Palm Pre touchscreen handset has a 3.1”, 320 x 480-pixel display. The
phone includes a slide-out full QWERTY keyboard, and can be flipped on its side
for accelerometer-sensed widescreen browsing. Features include EV-DO Rev. A,
802.11b/g Wi-Fi, GPS, Bluetooth, 8 GB of built-in flash storage, a 3-MP camera
with LED flash, mass storage-friendly microUSB plug, 3.5-mm headphone jack and a
wireless charger. Palm’s webOS platform enables Web browsing, multitasking and
“deck of cards” application switching. - Palm
For more information
(click here)
Unified communications monitor
In addition to supporting voice and video quality metrics in Microsoft Office
Communications Server 2007 environments,
NetQoS Unified Communications Monitor 2.0 supports diagnostics
and reporting for Cisco IP telephony environments. The network-based monitoring
program tracks the quality of voice and video users experience, provides alerts
on call-performance problems, isolates performance issues, and provides
automatic investigations for user-reported call-quality problems, plus proactive
notification of call server problems. - NetQoS
For more information
(click here)
Wallmount cabinet
Able
to handle network equipment weighing from 250 pounds to 500 pounds, the
ACCESSPLUS II Type 1 wallmount cabinet meets UL, CSA, NEMA and
IEC industry standards. Latch-free sides permit flush-mount installations in
tight spaces and corners. Available in a variety of cabinet sizes, the 28”-wide
cabinets include a vertical cable manager to facilitate efficient cable moves,
adds and changes. Cable tie-down slots simplify cable management, and along with
solid door models, ACCESSPLUS II offers tinted safety glass door options.
- Hoffman
For more information
(click here)
Networking/security gateways
In
addition to offering firewall services, the Juniper Networks SRX 5600
and 5800 dynamic services gateways deliver key services, such as an
intrusion-prevention system, distributed denial-of-service protection, network
address translation, dynamic routing and quality of service. Additional services
can be enabled, with no additional licenses required. The SRX 5800 can support
more than 120 Gbps of stateful firewall and up to 30 Gbps of IPS, as well as
350,000 connections per second. Each deployment of SRX devices can be tailored
to the specific network requirements, enabling the SRX 5800 to be configured to
support more than 400-Gbps interfaces, with choices of Gigabit Ethernet or
10-Gigabit Ethernet ports. The SRX 5600 can support up to 60-Gbps stateful
firewall and 15-Gbps IPS. - Juniper Networks
For more information
(click here)
Computer room cooling
Available in upflow and downflow configurations, the Liebert CW
chilled water-based computer room air conditioner (CRAC) delivers precision
cooling and humidity control matched to the needs of the data center equipment.
Cooling capacities are available up to 181 kW, and the unit uses the building’s
existing chilled water supply as a cooling source. Larger downflow models are
available with optional energy-efficient EC plug fans, while all versions are
offered with optional variable-speed drive fans. The Liebert CW CRAC features
the Liebert iCOM control system that enables multiple units to communicate and
operate as a system to provide maximum control of temperature and humidity
across a room, while optimizing the efficiency of the entire cooling system. -
Emerson Network Power
For more information
(click here)
Strain-relief bushings
Available
in 6/6 nylon, RRDD Pigtail Lockit Strain Relief Bushings absorb
forces of pull, push, twist and flex to securely anchor, insulate and protect
cables at panel entry points. Easily installed with fingertip pressure into a
standard round or DD hole, the bushings self-lock onto the cable and can be
preassembled offline for final assembly at remote locations. An integrated nylon
spring eases the cable into a lazy bend to prevent sharp bending and extend
cable life. -
Heyco Products
For more information
(click here)
Layer 4-7 traffic testing
With Spirent Avalanche/290, IT managers can characterize the
network prior to deployment to ensure it meets security, capacity, performance
and end-user quality-of-experience demands. The portable load-testing solution
simulates up to 250,000 users and line-rate Gigabit Ethernet Layer 4-7 traffic
for large enterprises. Network managers can benchmark multiple clients against
real server hosting, Web applications and e-mail, as well as simulate servers
against clients. - Spirent Communications
For more information
(click here)
Application performance
Observer 13 provides complete network visibility and the
tools to identify, investigate and resolve problems. Troubleshooting can be done
in real-time or retrospectively to reduce mean time to resolution and increase
network performance. Features include: NetFlow scalability to support up to 512
NetFlow devices per collector; single-click root-cause analysis from
application-level ORS reports; nanosecond visibility and support for key
financial protocols; and expanded support for the 802.11n wireless standard. -
Network Instruments
For more information
(click here)
Network-monitoring service
To help maximize network efficiency, availability and uptime, Brocade
Network Monitoring Service (NMS) provides end-to-end 24/7 monitoring,
alerting and reporting about the health and status of data center resources. To
help manage growing, complex data center infrastructures, NMS service integrates
event management with predictive diagnostic techniques, and supplies real-time
and historical data via a secure Web portal. Real-time alerts warn
administrators of networking issues, bottlenecks or potential system outages. -
Brocade Communication
For more information
(click here)
Visible fault locator
The hand-held GAO 811 visible red laser diode fault locator
finds faults in fiber jumpers, patch panels, enclosures, connectors and
couplers. Suitable for use in optical network installation and maintenance, the
device makes fault location visible from a macro bend point, break, problem
coupler or connector, or mechanical splices that are not properly aligned. The
device features low-voltage warning and automatic power off. -
Gao Tek
For more information
(click here)
Application monitor
AVIcode Advisor delivers a high-level view of application
behavior and health status, including an overall application quality assessment,
and actionable intelligence to help optimize the application environment and
prioritize troubleshooting efforts. The program provides a dynamic baseline and
real-time monitoring of key performance indicators to identify application
failures and performance issues. Automatic trend analysis of application
performance data is correlated to CPU, I/O and memory utilization. -
AVIcode
For more information
(click here)
Optical time-domain reflectometer
The
Noyes M650 OTDR is a compact, QUAD OTDR with an integrated
visual fault locator (VFL, 650 nm), optical power meter, and a large
transflective touch screen display, suitable for both indoor and outdoor
operation. With short dead zone and intermediate-range specifications, the M650
is meant for tier 2 testing of premises networks. The M650 OTDR supports full
auto, expert/manual and real-time test modes, precision event analysis,
dual-wavelength testing, rich file naming, and an intuitive job setup
functionality. In addition to OTDR event analysis, pass/fail acceptance values
can be set to alert the test operator of failing or marginal events. Thousands
of test results may be stored internally for transfer to a computer via a USB
cable or a standard USB drive. - AFL Telecommunications
For more information
(click here)
Remote network monitoring
The Tiger Access Managed Services Platform, a family of
integrated hardware and software solutions, enables IT administrators to
remotely and securely monitor and manage networks through a Web browser. The
platform can support comprehensive asset management through hardware and
software audits, and can keep networks operating at optimal performance by
automatically deploying firmware updates to managed network devices and
conducting patch management on client PCs. The products include network device
monitoring, auditing and reporting, and provide administrators with real-time
user-defined alerts, including equipment status and discovery of new devices on
the network. -
SMC Networks
For more information
(click here)
Docking station
Voyager
Quad Interface SATA I/II Hard Drive Docking Station turns any 2.5” or
3.5” SATA I/II hard drive up to 2.0 TB into a fully bootable and hot-swappable
external drive solution. Enabling read/write data speeds of up to 3.0 Gbps, the
device supports FireWire 800/400, USB 2.0 and eSATA interfaces. The device
measures 5.28” x 3.70” x 2.68” and includes a two-color status LED and
pushbutton drive eject. The unit is compatible with Mac and PC. -
Newer Technology
For more information
(click here)
PoE media converter
To
provide power to network devices over an existing CAT 5 data connection, the
Gigabit Ethernet Power-over-Ethernet (PoE) media converter is
capable of handling speeds up to Gigabit Ethernet and can be located more than
100 meters from the main PoE power-sourcing equipment (PSE) without the
expensive replication of the PSE. The device is compatible with powered devices
that comply with the IEEE 802.3af standard. The AC-powered PoE media converter
utilizes an external AC power supply, allowing for a reduced form factor. -
Transition Networks
For more information
(click here)
Disaster-recovery software
SQL Server Data Protection and Disaster Recovery includes
configurable predefined templates for backup, replication and recovery. With the
ability to add new databases to pre-existing plans automatically, the software
can protect databases without intervention. A user interface allows
administrators to navigate and manage a variety of tasks. The application
maintains a redundant, standby server by continually updating data with data
retrieved from the primary system. -
Sonasoft
For more information
(click here)
Workload management
PlateSpin Workload Management includes four applications
that enable users to profile, migrate, protect and manage server workloads
between physical and virtual infrastructures in heterogeneous IT environments.
In addition to 32- and 64-bit Windows and Linux servers, the solution supports
all hypervisors, such as Citrix XenServer, Microsoft Hyper-V and Virtual Server,
VMware ESX and ESXi, and Xen integrated in SUSE Linux Enterprise Server. -
Novell
For more information
(click here)
Mobile call center management
The mobile version of Intelligent Call Control Suite allows
administrators using Apple’s iPhone 3G and iPod touch to control their corporate
call centers from anywhere, anytime. iPhone users can manage call queues across
multiple locations in real time, reroute calls to any other agent or call center
location on the fly, and transfer held calls through a drag-and-drop interface.
The program allows users to see instant statistics and analytics of call
activity and agent performance, listen to live calls via a Bluetooth headset or
speaker, and record and review calls for training and quality assurance. -
Smoothstone IP Communications
For more information
(click here)
Online backup service
Tailored for businesses using Macintosh desktops, notebooks and servers,
MozyPro for Mac offers automatic and secure online backup of
critical business information to protect against hard drive failure, computer
loss/theft and natural disasters. Businesses can manage backup-and-restore
processes for Macintosh computers, as well as Windows-based PCs, from a
Web-based administration console. The service is optimized for upload speed and
also includes support for mounted network drives. -
Decho Corp.
For more information
(click here)
Network-management SaaS
Accessible from any Web browser, IsItUp 6.42 helps companies
monitor the status of their networks. Functionality covers critical applications
and infrastructure, and alerts can be relayed via pager, e-mail or execution of
user-defined programs. The network-monitoring software service offers a
selection of tabular and graphic reports, customizable GUI, and configuration
wizards for adding devices and configuring options. -
Taro Software
For more information
(click here)
NAS server
The two-drive DS209+ SATA NAS server, with up to 3 TB
capacity, can be configured for RAID 0/1 and is capable of reading at 42+ Mbps
and writing at 36+ Mbps. Features include a gigabit LAN port, external storage
expansion via an eSATA port, two USB ports, and a smart fan that adjusts speed
according to environmental conditions. Compatible with Windows, Macintosh or
Linux-based networks, the server comes with NAS management software. -
Synology America
For more information
(click here)
Database virtualization
Providing real-time, scalable database virtualization,
Xeround Intelligent Data Grid 2.8 unifies data across multiple
networks and businesses. Self-healing architecture ensures continuity of
service, while SQL and transaction support allow processing of diverse data
access sets and usage patterns, including real-time, near real-time and full
table-scan querying patterns. Offering flexible data distribution and
replication modeling, the program lets users choose the optimal architecture for
applications. The software offers a GUI-based system health monitor module for
reporting point failures and understanding overall system health across a
distributed environment. -
Xeround
For more information
(click here)
Wireless perimeter protection
To limit data eavesdropping, “parking lot attacks” and offline analysis,
RF Barrier uses IEEE 802.11 WLAN technology to block RF signals
from the corporate network as they exit the building, without disrupting
internal operation. Delivering proactive wireless perimeter protection for
legacy systems, such as handhelds and scanners equipped only with WEP or
WPA/TKIP, as well as modern WPA2- and EAP-based networks, helps prevent the
exposure of potentially exploitable information, such as user identities and
credit card information. RF Barrier can be turned on and off as needed to allow
or restrict access at certain times. -
Meru Networks
For more information
(click here)
Flash drive security service
IronKey Silver Bullet Service enables enterprise security
administrators to remotely manage IronKey secure flash drives over the Internet.
The service provides a variety of options that prevent access to data on the
device when it is lost, stolen or in the possession of a user who has been
terminated or deemed an insider threat. Capabilities include remotely tracking,
denying access to and destroying IronKey devices. Policies can be set to define
a course of action when a device is lost or stolen. Tracking and reporting
capabilities deliver provable confirmation about data stored on the devices for
auditing and compliance purposes. -
IronKey
For more information
(click here)
Network IP camera
Connected to a router or active wall port on the local network, Easy
Connect Network IP Camera LNE3003 lets users remotely monitor sites
through a secure, password-protected connection. Automatic detection enables the
camera to be running in minutes, and a Wi-Fi option allows placement in any
indoor location without having to run network cables. Compatible with the Apple
iPhone or iPod touch and other 3G mobile devices, the camera offers 10x digital
zoom, two-way audio and MPEG4 compression, enabling users to remotely monitor
real-time surveillance. Motion events trigger e-mail notifications with a JPEG
image attachment. -
LOREX Technology
For more information
(click here)
Energy-efficient servers
iX-Earth
iX-1282 and iX-2216 servers are powered by dual Intel
64-bit Xeon quad- or dual-core processors with 1,600/1,333/1,066 MHz FSB. Model
iX-1282 offers up to eight cores, 64-GB max low-voltage RAM, and eight hot-swap
2.5” SAS/SATA hard-disk drive bays, while the iX-2216 incorporates up to eight
cores, 128-GB RAM and 16 hard-disk drive bays. The chassis is equipped with a
redundant 900W high-efficiency (85+ percent) redundant power supply. -
iXsystems
For more information
(click here)
Software-based IP PBX
Featuring a user-friendly management console, version 7.0 of 3CX
Phone System for Windows enables users to configure their own
extensions with call-handling rules based on caller ID and time of call. Able to
handle 50,000+ calls per day, the program replaces Apache and PHP with IIS and
.NET, supports PBX virtualization in Hyper V, resolves inbound calls to MS
Outlook contacts, and incorporates Windows management tools. -
3CX
For more information
(click here)
Rugged wireless keyboard
Housed
in a polycarbonate case, the NEMA 4X-rated DW-860 rugged wireless
keyboard has a built-in battery compartment with a sealed cap for
access to three AA batteries. An integrated HulaPoint II joystick-like pointing
device eliminates the need for an external mouse. The keyboard offers wireless
USB technology, a 30-foot RF range and no line-of-site limitations. The DW-860
utilizes a plug-and-play USB dongle and includes built-in mobile mounting holes.
-
iKey
For more information
(click here)
Airflow management
AirBlock data center curtains are designed to offer enhanced
cooling efficiency and savings in energy costs. Vinyl curtains and clear
partitions are built to separate cold air aisles from warm air aisles, directing
cool air where it is needed most in the data center–through the computer racks.
A T-bar mounting system incorporates a clip design, eliminating the need to
drill in order to mount curtains. Data center curtains are made from specially
formulated vinyls that are low-outgassing and antistatic. The vinyl also meet
the requirements of the California State Fire Marshall, ASTM and the NFPA
fire-retardancy requirements. Data Center Curtains can be installed with
heat-sensitive fuse links so that curtains drop away in case of a fire, allowing
sprinkler systems to be fully functional. -
Simplex Isolation Systems
For more information
(click here)
Network behavior recording
Capable of agentless remote recording through a Web browser, VE
Network Catcher v4.6 records network behavior from any remote endpoint
back to the data center or any other location, and automatically communicates
behavior recording back to the Network Catcher server. The solution records,
stores, analyzes and plays back link conditions for up to 100 locations,
actively monitors the behavior of multiple WAN links 24/7, and supports
recording of network behavior from endpoints behind firewalls/network address
translation devices, wireless access points and mobile 2G/3G networks. -
Shunra Software
For more information
(click here)