COVER STORY
Webcasting takes hold
Fortune 500 company Rohm & Haas is taking interactive Web communications and training to new heights.
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Special Focus: MSPS/INTEGRATORS
Managed service increases productivity
Healthcare firm connects its various locations with VoIP technology.
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Should you consider outsourcing?
SMBs are concerned about availability, archiving and security when they evaluate hosted solutions.
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Cut costs, simplify network operations
A managed network services provider can offer flexibility and reliability.
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Manage e-mail archive risks
An effective policy should clearly state the rules for acceptable use of e-mail.
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CABLING INFRASTRUCTURE
New roles for media converters
Small form-factor pluggable transceivers expand uses of media conversion.
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MOBILE COMPUTING
The key to secure remote computing
Ulta-portable technology allows users to access their enterprise applications.
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UMA in the enterprise
The technology is not yet ready for the enterprise, but vendors are working on the solution.
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NEW PRODUCTS
Cabling Infrastructure
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General
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Spotlight: Testing & Monitoring
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VIEWPOINT
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TRENDS
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COVER STORY
After the Storm
New cabling infrastructure returns Louisiana Superdome to state-of-the-art status.
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Special Focus: Cabling Infrastructure
Bring performance to the bench
County requires detailed product and installation specifications in bids for new courthouse.
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Drive down network costs
Optimize your network architecture for maximum availability and reliability in site communications.
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Is your network 10GigE ready?
The cabling industry is ahead of the new IEEE standard with products available today.
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Enclosures assist research projects
Special cabinets allow professors to “have their space” for experiments.
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NETWORK PERFORMANCE
Get your WAN up to speed
Transparency is an important consideration when selecting traffic-acceleration solutions.
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IT infrastructure fills the bill
Medical center switches to single directory approach to manage its network.
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NEW PRODUCTS
General
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Spotlight: Storage
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VIEWPOINT
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TRENDS
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COVER STORY
Redundancy Rules
Bill Santarsiero and Jerry Levine of AQR Capital Management chose a high-speed, high-bandwidth, physical infrastructure for the firm’s data center and SAN.
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Special Focus: WIRELESS
Wi-Fi connects Corpus Christi
Mesh network provides for government services, as well as citizen broadband connections.
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Test WLAN for interference
A spectrum analyzer can be an important tool when setting up a wireless network.
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Wi-Fi on steroids
Firm deploys wireless network to improve productivity of its mobile employees.
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POWER MANAGEMENT
Circuit breakers–are you protected?
Fuses offer an alternative in maintaining uninterrupted service when implementing PDUs.
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CONVERGENCE
Just the fax, officer
Software, IP platform reduce the complexity, costs of sheriff’s office analog system.
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Analyze VoIP quality
Metrics can provide a good indication of current performance of your IP telephone system.
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REMOTE MONITORING
Freedom from the OS
Out-of-band remote-access KVM can provide an alternate path for restoring failed equipment.
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BUSINESS CONTINUITY
County ensures business continuity
Streamlined virtual data center infrastructure provides backup and cuts costs.
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A better storage system
Company migrates from a SAN environment to a more flexible SAN array system.
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NEW PRODUCTS
Special Focus: Wireless
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Infrastructure
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General
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VIEWPOINT
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TRENDS
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COVER STORY
University Masters Bandwidth Management
Louisiana State tames P2P use and improves its emergency hurricane communications with traffic-management appliance.
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Special Focus: Testing & Monitoring
Keep .NET applications trouble-free
Global consulting and actuarial firm uses end-to-end application monitoring to manage code.
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Monitor application performance
An effective strategy should zero in on Web performance problems from three directions.
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Analysis tools cure IT headaches
One of the biggest challenges IT departments face is the constant flood of non-critical or false alerts.
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CABLE MANAGEMENT
Simplify network edge access
New mix-and-match media management solutions simplify connectivity for voice, data and video.
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MANAGED SERVICES
Bank trusts security ‘to the cloud’
The option puts the burden of IT security threats and compliance issues onto the service provider.
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3 RFP rules
Locating, evaluating and securing qualified service providers can be a difficult task.
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VOICE NETWORKS
Appliances deliver identity security
DNS, DHCP and AAA controls aid VoIP wireless deployments.
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NEW PRODUCTS
Special Focus: Testing & Monitoring
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Infrastructure
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General
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Spotlight: Telephony/VoIP
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VIEWPOINT
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TRENDS
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COVER STORY
Caught in the middle
User expectations and network performance issues caused the network operations team at Collier County to turn to a unique troubleshooting technology.
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NETWORK MONITORING
County tries hosted monitoring
Service collects comprehensive server data–providing IT administrators with all the data required.
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Shorten the problem lifecycle
The process of performance alarming needs to evolve through automation.
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Network remains problem-free
Platform for network monitoring and troubleshooting provided analysis of traffic problems.
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A user-centric view
Without client-side monitoring of end-user application performance, IT managers can only guess where availability issues exist.
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CONFERENCING
Videoconferencing transforms training
Illinois firefighters benefit from new system, as do the residents they help protect.
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Flat-rate conferencing
The true cost of per-minute conferencing may come to a lot more than you think.
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Orchestrate vulnerability management
Threats emanating from inside the perimeter are expected to increase.
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The endpoint struggle
There are security solutions available that promise to interoperate with emerging initiatives.
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RACKS & ENCLOSURES
Change comes to enclosure systems
New modular units maximize space and provide flexibility for future upgrades and growth.
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The dangers of overheating
Excessive heat can shorten the life of or shut down electronic equipment.
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VOICE NETWORKS
Consider managed voice services
Third-party experts often bring efficiencies and depth of experience to VoIP deployments.
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Bank of China installs VoIP
More than 50,000 branches and affiliate offices will be affected.
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NEW PRODUCTS
Spotlight: Network Security
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Cabling infrastructure
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General
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VIEWPOINT
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TRENDS
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COVER STORY
Guarding the Gate
How two enterprises are combating denial-of-service attacks and other security intrusions, five requirements for any IDS/IPS implementation, and why training is so important in securing your network.
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WIRELESS
The challenges of Wi-Fi
Because hackers can “spoof” a MAC address, blocking them is almost impossible.
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CONVERGENCE
MPLS cuts costs, drives growth
Consulting firm energizes its growth through a new communications system.
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Test for VoIP security
Establish that your telephony equipment conforms to the highest level call-signaling protocols.
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Voice-quality monitoring improves
Emerging unified voice-management systems can give users critical visibility into call behavior.
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UM showcases IP telephony
Open-architecture IP messaging can increase efficiencies for both users and IT.
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CABLING INFRASTRUCTURE
Fiber-optic improvements add value
VCSELs and armored cable ease installation and enhance network reliability.
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Plan for adequate LAN bandwidth
Convergence is bringing new applications and the need for fiber-optic cabling networks.
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Limit the combustion
Sprinkler systems not necessarily required within concealed spaces.
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Convert your video security
Distance limitations, device compatibility hinder video surveillance systems.
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NETWORK PERFORMANCE
Appliance charts WAN performance
Santa Barbara Charter’s user experience and database backup time are improved.
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Chips keep ships afloat
Firm upgrades its existing IT infrastructure to support its rapid growth.
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Understand the variables
Analysis tools and gigabit-capture technology are important when gigabit links are deployed.
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NEW PRODUCTS
Network security
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Telephony
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General
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Cabling infrastructure
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Spotlight: Network peripherals
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Viewpoint
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IT Insight
Bob Hanson, CIO for Sarasota County, Fla., uses small investments in unproven wireless technologies to prepare for the future.
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Trends
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COVER STORY
VoIP: Scalable, Flexible & Compatible
Laurel Grocery understood it needed a new communications system to enhance its interactions with customers and to minimize travel.
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Special Focus: CONFERENCING
Classroom moves to the Web
Mortgage company uses Web conferencing technology to streamline ongoing training and reduce associated costs.
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Nine keys of online collaboration
In a client-centric conference architecture, users can interact more easily.
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Beyond your online event
Knowing your audience is critical in order to connect and communicate your message successfully.
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Set the stage
Key enablers of rich-media conferencing solutions are intelligent, converged IP networks and on-net deployment.
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REMOTE MONITORING
KVMs answer Katrina’s wrath
Healthcare group was able to monitor its servers remotely while helping with relief efforts.
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An OOB upgrade
Delivering the necessary access for customers meant a company needed to upgrade its out-of-band management.
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POWER MANAGEMENT
PoE midspans assist security effort
Easy-to-install, low-cost technology eases video surveillance system installation.
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The dinosaurs of circuit protection
While less expensive, fuses do not provide the same reliability and control as circuit breakers.
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MANAGED SERVICES
Chaska turns Wi-Fi over to MSP
Community-wide wireless network proved troublesome for city government to handle.
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MSP makes the connection
Pitney Bowes uses a managed solution to securely extend its applications to overseas offices.
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NEW PRODUCTS
Special Focus: Conferencing
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Cabling infrastructure
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Managed services
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Spotlight: Wireless
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Viewpoint
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IT Insight
Remote desktop access is an essential part of doing business for John Hendrickson, IT manager for Laurel Grocery Co. in Kentucky.
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Trends
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COVER STORY
Storage Insurance
Physicians Mutual undertook a major business transformation initiative, including the re-engineering of its business processes.
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Special Focus: STORAGE
Software delivers perfect prescription
Healthcare services firm strengthens its offsite data backup and recover operations.
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E-mail challenges storage environments
The regulatory need to archive and manage records calls for advanced capabilities.
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Where iSCSI fits in
Enterprises are turning to the transport option to back up data that is not mission critical.
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NETWORK SECURITY
Combine the best security options
Managed security offerings target threats where they are best defeated.
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The reality of espionage
Organizations that have had proprietary information taken illegally do not always know a breach occurred.
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VOICE NETWORKS
Converged wireless saves $2M
Wireless VoIP system provides seamless roaming and improves staff productivity.
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Interoperability in question
Wireless LAN bandwidth can be impacted by outside interferences, such as Bluetooth.
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NEW PRODUCTS
Special Focus: Storage
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Cabling Infrastructure
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General
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Spotlight: Testing
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Viewpoint
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IT Insight
Chris Baldwin, vice president of corporate MIS for Northeast Health, successfully worked through the growing pains of adopting new technology in his company’s network.
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Trends
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COVER STORY
Endpoint Lockdown
The Philadelphia Stock Exchange is staying ahead of the security curve by protecting endpoints from outside connections.
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Special Focus: NETWORK SECURITY
Tests show IPS products maturing
The inadequacies inherent in current defenses have driven the development of intrusion-prevention systems (IPS). In a partnership with The NSS Group in the United Kingdom, we showcase nine IPS products that passed the stringent NSS tests.
18 Cisco Systems’ IPS-4255 V5.0(3)
18 Radware’s DefensePro-3000 V2.43
18 Juniper Networks’ IDP 600F V3.1
20 Symantec’s SNS 7160 V4.0.0.9
21 Cisco Systems’ IPS-4240 V5.0(3)
21 SecureWorks’ iSensor 850 V5.3
22 Intoto’s IntruPro V3.0
22 NFR Security’s Sentivist Smart Sensor 100C V1.3
22 Westline Security’s Athena Aegis IPS 510L V2.1
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CABLING INFRASTRUCTURE
10GigE to test cable limits
New installation and testing guidelines help combat alien crosstalk issues with copper networks.
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VOICE NETWORKS
Firm shoots straight with VoIP
Consulting and engineering company maximizes investment by relying on a network built for voice over IP.
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Which phone system is right?
The days of traditional analog phone systems are numbered, as VoIP solutions take center stage.
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WIRELESS
Science catches a wireless wave
Undersea laboratory uses broadband wireless to transmit information ashore.
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Wireless on the dunes
Fixed broadband wireless brings Internet access to resort homeowners.
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NEW PRODUCTS
Special Focus: Network Security
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Cabling Infrastructure
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Spotlight: Interop 2006
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Viewpoint
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IT Insight
Joe Sargent discusses the tradeoffs of convenience vs.network control that he faced when choosing VLANs to segment his college network.
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Trends
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COVER STORY
Brad’s New Network
CIO Brad Brown of Erlanger Health System decided on a converged solution to tie together staff at locations in four states.
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NETWORK PERFORMANCE
Network management is not enough
Gain insight into the end-user perspective with voice application-management tools.
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Weigh the pros and cons
TCP/IP inefficiencies are among the silent killers of application performance.
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Remote management to the rescue
Fayetteville Public Library uses IT systems-management tool to increase efficiency.
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Tool set improves performance
End-to-end monitoring provides views into end-user application response time and problem isolation.
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Special Focus: VOICE NETWORKS
Voice management answers the call
University uses reporting solution to keep track of its voice network statistics.
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Make VoIP perform as advertised
Assure the performance of real-time calls, while protecting business data.
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SSL VPN secures firm’s VoIP network
Increasingly mobile workforce requires secure communications.
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Reduce risk and complexity
Moving to IP telephony can be considerably simplified.
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MANAGED SERVICES
Regain visibility and control
Managed services can help with application optimization and acceleration.
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Customer service comes first
For hospitality firm, an application-rich contact center solution fills the bill.
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CABLING INFRASTRUCTURE
Why choose multimode fiber?
Total lifecycle costs may be lower and network flexibility greater than with single-mode fiber.
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Which connector is best?
Some enterprises are using field-terminated connectors instead of factory-terminated fibers.
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NEW PRODUCTS
Network Performance
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Special Focus: Voice Networks
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Cabling Infrastructure
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Spotlight: Remote Monitoring
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Viewpoint
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IT Insight
Rolling out a wireless network was no small challenge for Brad Brown, CIO of Erlanger Health System.
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Trends
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COVER STORY
2005 Editors’Choice Awards
Large and small companies are honored for outstanding editorial contributions in nine technology topics.
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Special Focus: ENTERPRISE WAN
Is your LAN performing properly?
Proper, automated analysis is necessary to enhance quality of services, security and applications delivery.
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AFE accelerates applications
Firm uses application front ends to optimize its software solutions.
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Monitoring tool aids performance
Proactive capacity analysis and planning are addressed before they get out of control.
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CABLING INFRASTRUCTURE
ITIL helps keep network fit
The health of Layer 1 will impact the performance of all other aspects of the network.
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PoE without the ‘unwiring’
Power over Ethernet’s advantages include installation flexibility and lower costs.
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WIRELESS
Make WLANs more secure
Here are six attributes to look for when selecting a wireless network for your organization.
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The importance of planning
Proper RF design and implementation are the first steps for a voice-over-Wi-Fi deployment.
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NETWORK SECURITY
Control technology secures network
Virus attack over its WAN links spurs Las Vegas Review-Journal to use LAN controller.
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VOICE NETWORKS
SMBs can access VoIP capabilities
Hosted VoIP solutions deliver flexibility and total cost of ownership benefits.
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NEW PRODUCTS
Special Focus: Enterprise WAN
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Cabling Infrastructure
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Wireless
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Network Security
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General
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Viewpoint
A threat to Google?
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IT Insight
Steven Olsen at the Las Vegas Review-Journal talks about his efforts to update his company’s mixed Mac and PC environment.
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Trends
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COVER STORY
Navy Keeps Network Ship-shape
Route analytics provides tool to maintain smooth sailing of ship-to-shore networks.
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Special Focus: NETWORK MANAGEMENT
Software provides network visibility
Healthcare system solves compliance concerns with new centralized control of its network.
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Probe your network
Distributed analyzers can provide a flexible, economical method of monitoring switch-based networks.
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Analyze this!
Analysis tool helps firm monitor its network without adding staff to run it.
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BUSINESS CONTINUITY
Backups outsourced by design
Service over a secure link reduces firm’s window of risk and saves a weekly three-mile pilgrimage.
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CABLING INFRASTRUCTURE
CAT 6 cabling saves college money
Changes in student needs prompts move to flexible, high-speed network connectivity.
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VOICE NETWORKS
VoIP improves service levels
Switch to new communications platform allows for conferencing and collaboration capabilities.
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Don’t overlook security
Voice over IP presents a number of security considerations, including SIP-based spam.
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Schools upgrade to VoIP
Students, staff and teachers benefit from better communication and messaging capabilities.
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Ensure QoS in your VoIP
Intelligent management servers can address critical voice quality issues.
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NEW PRODUCTS
Special Focus: Network Management
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Cabling Infrastructure
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Spotlight: Network Peripherals
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General
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Viewpoint
Editor’s Note
Pent-up demand
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IT Insight
Doug Torre of Catholic Health System discusses his decision to move the management of the organization’s private optical network in-house.
Pent-up demand
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Trends
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